Speed up support with AI — while staying in control
Automate common replies using your ticket history—review and edit only what matters.
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AI-Powered Replies — Human-Level Control
Whether fully automated or human-approved, Promptla ensures every response reflects your standards.
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Smart AI Replies
Promptla automatically drafts accurate, natural responses using insights from your support history—so replies feel human, even when they’re instant.
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Human-in-the-Loop Approval
Route sensitive or high-impact messages to your team for fast approval. Ideal for VIP clients or complex queries.
Multilingual Support
Serve customers in 10+ languages, instantly. No extra hires or translation tools needed.
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AI Confidence Scores
See the AI’s confidence rating before sending — or route low-confidence replies to a human automatically.
Smarter Replies. Safer Interactions. Your Voice, Perfected.
Promptla isn’t just another chatbot. It’s your brand’s AI assistant — trained to respond like you, adapt to your workflows, and only act when you're in control.
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Context-Rich Understanding
Promptla remembers past chats, understands tone, and responds with true context — not canned answers or keyword matches.
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Tone-Adaptive Messaging
Promptla sounds like your brand — whether that’s sharp and witty or calm and reassuring. One AI, many voices.
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Safe Response Mode
If the AI's not 100% sure, it won’t guess. Low-confidence replies are paused or sent for review — so you stay in control.
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Effortless Customization
Tweak prompts, tone, and fallback rules in minutes — all from a no-code editor made for teams, not engineers.
Built by Real Operators, for Real Support Needs
Promptla isn’t just another SaaS tool — it’s crafted by a small, experienced team of Web3 customer service professionals who’ve managed millions of user interactions at high-growth crypto platforms. We’ve lived the pain of poor AI responses, slow support queues, and clunky tools — so we built the solution we wish we had.