Automate Support without Losing Control
The only AI agent that asks for approval. Review, edit, and approve drafts before they are sent to your customers.
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AI-Powered Replies — Human-Level Control
Whether fully automated or human-approved, Promptla ensures every response reflects your standards.
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Smart AI Replies
Promptla automatically drafts accurate, natural responses using insights from your support history—so replies feel human, even when they’re instant.
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Human-in-the-Loop Approval
Route sensitive or high-impact messages to your team for fast approval. Ideal for VIP clients or complex queries.
Your Data Stays Yours
We don't use your customer data to train public models. Your documents and history are isolated to your workspace.
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AI Confidence Scores
See the AI’s confidence rating before sending — or route low-confidence replies to a human automatically.
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Smarter Replies. Safer Interactions. Your Voice, Perfected.
Promptla isn’t just another chatbot. It’s your brand’s AI assistant — trained to respond like you, adapt to your workflows, and only act when you're in control.
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Context-Rich Understanding
Promptla remembers past chats, understands tone, and responds with true context — not canned answers or keyword matches.
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Tone-Adaptive Messaging
Promptla sounds like your brand — whether that’s sharp and witty or calm and reassuring. One AI, many voices.
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Safe Response Mode
If the AI's not 100% sure, it won’t guess. Low-confidence replies are paused or sent for review — so you stay in control.
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Effortless Customization
Tweak prompts, tone, and fallback rules in minutes — all from a no-code editor made for teams, not engineers.
Built by Real Operators, for Real Support Needs
Promptla isn’t just another SaaS tool — it’s crafted by a small, experienced team of Customer Service veterans who’ve managed millions of support tickets for high-growth tech startups. We’ve lived the pain of poor AI responses, slow support queues, and clunky tools — so we built the solution we wish we had.
Promptla®
Built by customer support pros — for real conversations, not canned replies
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