Starter
For solo operators and boutique firms.
$49 /month
- 1,000 AI responses / month
- Single user
- 5 knowledge base sources
- Email integration
Automate Your Resolution, Not Your Overhead.
High-precision AI resolution plans designed for teams that prioritize accuracy. Secure lifetime pricing protection as a founding partner.
Professional
For high-growth support organizations.
$149 /month
- 5,000 AI responses / month
- Up to 3 team members
- 10 knowledge base sources
- All integrations (Telegram, CRM, & more)
- Analytics
- Auto-approval
- Priority support
Enterprise
For high-volume enterprise infrastructure.
$499 /month
- 20,000 AI responses / month
- Unlimited team members
- Unlimited knowledge base sources
- All Professional features
- Custom branding
Prices in USD. Choose a plan, create your account, and you'll complete checkout in the next step. Switch or cancel anytime. Already have an account? Sign in
Included everywhere
The parts you never have to pay extra for
The control layer is not an upgrade. Every plan gets the same review workflow, the same isolation, and the same say over what reaches a customer.
Drafts from your own content
Replies are written from the help articles and resolved conversations you upload — not from guesswork.
An approval queue by default
Drafts wait for a human until you say otherwise. Approve, edit, or reject anything before it leaves the building.
A confidence bar you set
Decide how sure Promptla has to be before a reply can send on its own. Move it any time, or leave it off entirely.
A workspace of your own
Your tickets, documents, and conversation history live in an isolated environment, never mixed with another customer's.
Encrypted in transit and at rest
The same protections on every plan, and we never use your content to train public AI models. Read the security overview
Room to change your mind
Move between plans as your volume shifts, or cancel outright. No long-term contract to sign first.
Compare
Every plan, side by side
The differences come down to volume, seats, and how much of the workflow you want automated.
| Plan | Starter | Professional | Enterprise |
|---|---|---|---|
| Price | $49 /month | $149 /month | $499 /month |
| AI responses / month | 1,000 | 5,000 | 20,000 |
| Team members | Single user | Up to 3 | Unlimited |
| Knowledge base sources | 5 | 10 | Unlimited |
| Email integration | |||
| All integrations (Telegram, CRM, & more) | |||
| Analytics | |||
| Auto-approval | |||
| Priority support | |||
| Custom branding | |||
| Review queue & confidence threshold |
Not sure which one?
Pick by the shape of your support desk today. Moving up later takes a couple of clicks.
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Starter
You're the whole support team, a handful of help docs covers most questions, and everything arrives by email.
-
Professional
Two or three people share the queue, messages arrive on more than one channel, and you want the routine answers going out on their own.
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Enterprise
Seats and documents have stopped being countable, and the replies need to carry your branding.
Questions
Before you pick a plan
How much does annual billing save?
Annual plans are charged once for the year at ten times the monthly price — two months free, a 17% saving over paying month to month.
Can I change plans later?
Yes. You can move up, move down, or cancel at any time. There is no minimum term to commit to when you start.
Does the AI send replies without me?
Only if you turn it on. Drafts are held for review by default on every plan. Automatic sending is opt-in and bounded by a confidence threshold you choose, so anything below the bar stays in the queue.
Which channels can I connect?
Starter connects your support inbox over email. Professional and Enterprise add the rest of the integrations, including Telegram and CRM connectors. See how a message moves through Promptla.
Is my content used to train AI models?
No. We do not use your conversations or documents to train public AI models, and data is never shared across customer workspaces. Read the security overview.
I have a question that isn't here.
Email us at contact@promptla.ai or use the form on our about page — a person will answer.
Put your help docs to work
Connect an inbox, upload what your team already knows, and let Promptla take the first pass — with you holding the send button.